Diploma in In-Flight Services and Hospitality

Min Qualification: 12th

Duration:1 Year 5 Days in week

Course Content:

Introduction of Aviation and Airline Terminology

General abbreviation and codes

Personal grooming/development

Art of conversation

Confidence building

Effective body language

Let us make up (video and practical)

Personal hygiene and fitness

Dress code for interview

Character enhancement and moral building

In flight services

Customer service orientation

Social skills, manner and etiquette

Stress and time management

First aid training

Moral duties and responsibilities

Practice in-flight exposure with leading airline

World Timing Calculation

International air fare and ticketing

C.R.S(Amadeus, Sabre, Galileo)

Interview skills and Group discussion

Communication SkillsAirport Management

Foreign Language (German / French)