Advance Diploma in Airline, Travel and Tourism Management

Min Qualification: 12th

Duration:1 Year 5 Days in week

Course Content:

World / IATA geography

Cities/ Airport/ Airline / Currency/ Country codes.

Special service request / other service Information.

Top 10 Domestic and International destination and there special sightseeing

Travel and Hotel terminologies

Time Calculation (GMT and ETT)

Transfer Connection/ Minimum connecting time

The Business environment of travel and Tourism industry

Forex / Currency conversion NUC, ROE, BSR, BBR

Type of journey (itinerary) and Itinerary Construction

Flight schedule

Type of traveler

TIMATIC (Passport, VISA, Health, Custom and Currency)

Types of Visa and documentation required

Fares rules and categories

Special fares - Negotiated and Corporate deals

Introduce and role of travel bodies, IATA, UFTAA, ICAO, DGCA, TAAI, WTO

BSP/ARC and LCC carriers

Re-issuance, Re-routing, Revalidation and Refund

Law and legislation

Reporting, Productivity, AHT, SLA and KRA

Options making (Domestic, International and Hotel)

Car Rental, Terminology and Codes

Form of payment; AX, VI, CA, DC; UATP non-UATP; TF, Service fee, GST and merchant fee

Baggage allowances

Airport Handling /Ground

Aviation and Hospitality

Customer Service and selling skills

Personality Development / Communication skills

3 Months Field Project Including Marketing and Selling.

1 Months Agency Operations (On the job training)

Interview Skills / Group Discussion